Access
- Each team member has their own login, by email link or password. No shared passwords.
- Permissions set person by person.
- Each person sees only the properties they work on.
Payments
- Guest payments are processed by Stripe and go straight into your Stripe account.
- Card numbers stay with the payment provider. MyStay does not store them.
AI agents
- Each agent can only do what its tools allow, with no access to data or actions outside its task.
- Price changes are logged with the reason.
- Big price changes, prices below the minimum and flagged conversations wait for approval from someone on your team.
Personal data and GDPR
- MyStay is developed in Portugal by Dotvilas, Lda. and processes personal data in line with the General Data Protection Regulation.
- Credentials for connected email accounts are stored encrypted.
- Documents collected at online check-in are used only for the legal registration of the guest they belong to.
Have a question about security or data protection? Write to us at info@mystay.co.