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AI agents

It's not a chatbot.
It's a team
of AI agents.

Each agent has a job, its own tools and the limits you set. They share bookings, properties and contacts: the guest agent knows the door code, the revenue agent knows what's booked, and the paperwork follows the check-in.

Agents included in the Pro and Business plans · 14 days free, no credit card
AI agents · real screenshots
List of AI agents, one per property
Conversation in which the agent sent the guest their access codes
Pricing agent proposals awaiting approval
✓ AI active in this conversation
✓
Guest answeredAccess codes and arrival time · 9 s
AI
Price proposal to approveTwin room · minimum below what guests pay
!
Maintenance notifiedDripping tap · task created for the team

Running a rental is much more than answering messages.

Guests don't write during office hours.

Questions arrive at two in the morning, on Airbnb, on Booking, on WhatsApp, and in German.

The same questions, every stay.

Wi-Fi, parking, check-in time, door code. Answered by hand, channel by channel.

Problems arrive as messages.

A leak at midnight has to become a task. If nobody sees it, it gets lost.

Six agents. Each with its own job.

What each one does on its own, and what always stays with you.

Guest agent

Does on its own
  • Replies on Airbnb, Booking, SMS, WhatsApp and website chat, in the guest's language
  • Gives the door code and confirms online check-in
  • Opens maintenance, cleaning and access issues
  • Offers extras at the right moment, such as late check-out
Leaves to you
  • Flags the conversations that need a person
  • Drafts email replies for you to send

Revenue agents

Does on its own
  • Applies last-minute discounts to unsold nights, every 15 minutes
  • Compares the booking pace with last year's, every day
  • Adjusts the base price by up to ±10% of the reference
Leaves to you
  • Cuts of more than 15% to the base price
  • Any price below the minimum you set

Operations agent

Does on its own
  • Creates a cleaning for every booking, whatever the channel
  • Sets the priority of each fault
  • Spots requests in booking notes, such as breakfast included
Leaves to you
  • Assigning, doing and closing the work

Paperwork agent

Does on its own
  • Reports guests to SIBA (AIMA) every night
  • Sends the INE statistics every month
  • Issues certified invoices at check-out, with the invoicing add-on
Leaves to you
  • Reviewing each submission, resending or correcting it

Reviews agent

Does on its own
  • Analyses the sentiment and themes of each review
  • Lists the 5 strengths and 5 complaints for each property
  • Drafts replies
Leaves to you
  • What to reply and what to change in the property

Direct bookings agent

Does on its own
  • Answers visitors to your website
  • Checks dates and creates the booking
  • Writes and translates the website copy
Leaves to you
  • Prices, rules and payments

Autopilot when you want it. Co-pilot when you don't.

Works with your data.

Guidebooks, house rules, bookings, prices and contacts. When it doesn't know, it says so and hands over to a person.

Acts with tools, doesn't guess.

Each agent only does what its tools allow. The guest agent has 16.

The decisions are yours.

Turn the AI on or off in each conversation. Choose, per property, whether the agents propose or apply. Anything important waits for your approval.

Everything is logged.

Replies, issues, price changes and submissions are all kept, with the reason for each.

MyStay and typical management software.

MyStayTypical software
Guest messages✓AI replies and acts on Airbnb, Booking, SMS, WhatsApp and website chatTemplates or drafts someone still has to send
Pricing✓Pricing engine and revenue agents within your limitsA separate tool, often paid per booking
Obligations in Portugal✓SIBA (AIMA) and INE included; certified invoicing as an add-onPaid extras or manual work
Calls and email✓In the same inbox, per guestOutside the system
16tools the guest agent uses
24/7replies, even at 2 in the morning
6languages on the platform; the AI replies in any of them
+450properties managed by MyStay with these agents

Frequently asked questions.

Are the agents in every plan?

No. The AI agents are in the Pro and Business plans. Host, the free plan, has the core management: channels, calendar, automated messages and cleaning tasks.

Which AI models do you use?

Language models from leading providers, combined with MyStay's rules and data. Each night's price comes from a statistical and rules engine, so every price can be explained.

Can I turn the AI off?

Yes. Every AI feature can be turned off or used only as a suggestion. The calendar, channels and operations work without it.

Does the AI speak the guests' language?

Yes. It replies in each guest's language. The platform is in Portuguese, English, Spanish, French, German and Italian.

And if it doesn't know the answer?

It doesn't make things up. It tells the guest a person will reply and flags the conversation for your team.

Ready to get started?