All the management. One commission.
We handle distribution, pricing, bookings, payments, guest communication and operations coordination. Cleaning, laundry, maintenance, materials and supplier costs are borne by the owner.
The commission is subject to VAT at the legal rate in force.
Full management powered by proprietary technology, AI and a specialised human team
MyStay Complete
commission per booking
A single commission for all commercial management and operational coordination of your rental. On-site execution (cleaning, suppliers, materials) is paid by the owner.
Distribution & Bookings
- Listing optimisation
- Global distribution across OTAs (Booking, Airbnb, VRBO)
- Your own direct booking website
- Booking management
Revenue & Payments
- AI-powered dynamic pricing and revenue management
- Automated payments
- Automated upsells
- Real-time dashboard and financial reports
Guests & Experience
- Automated and human communication 24/7
- Phone support
- Online check-in and access management
- Personalised AI digital Guest Agent
- Review management
Operations (coordination)
- Cleaning coordination and inspection
- Laundry coordination
- Maintenance coordination
- Supplier contact and management
Coordination is included. Execution is paid by the owner. Invoicing, tourist taxes and AL registration are available as a compliance add-on.
Test first. Decide later.
Create a free demo account, explore the platform, and only go live when you want to add your property.
Create your demo account
Free, in about 60 seconds. No card, no commitment.
Explore the platform
See the dashboard, bookings, cleanings and messages with sample data — the same platform that runs the MyStay operation.
Go live and add your property
No upfront costs, no lock-in, no contract. Cancel anytime.
We validate and activate full management
We confirm the property meets MyStay operational standards and create or optimise your listings, pricing and automations.
One fixed commission. Zero surprises.
We charge 10% on the gross booking value. No hidden costs.
Detailed example
Applies to MyStay’s commission. Platform (OTA) fees — Airbnb, Booking, VRBO — are billed separately by each channel and vary; direct bookings on your own site have none.
What’s Included in the 10%
Full transparency: coordination and all commercial management are included. Property running costs remain on the owner’s side.
Included in the 10%
Commercial management and operational coordination
Distribution & Bookings
- Listing optimisation
- Global distribution across OTAs (Booking, Airbnb, VRBO)
- Your own direct booking website
- Booking management
Revenue & Payments
- AI-powered dynamic pricing and revenue management
- Automated payments
- Automated upsells
- Real-time dashboard and financial reports
Guests & Experience
- Automated and human communication 24/7
- Phone support
- Online check-in and access management
- Personalised AI digital Guest Agent
- Review management
Operations (coordination)
- Cleaning coordination and inspection
- Laundry coordination
- Maintenance coordination
- Supplier contact and management
Property costs
Borne by the owner
These aren’t “MyStay extras” — they’re property running costs. We coordinate; execution is billed by the suppliers.
- Cleaning
- Linen and laundry
- Consumables
- Maintenance labour
- Materials and equipment
- Supplier call-outs
- On-site check-ins
- Emergency interventions
- Compensation or rehousing caused by property defects
The 10% offer is subject to approval of the property and its location. All values are subject to VAT at the legal rate in force.
See the dashboard before you commit
Open a free demo account in 1 minute and explore the same platform powering 450+ properties.
- Real-time revenue, occupancy and ratings
- Bookings, cleanings and guest messages in one place
- No credit card · No commitment
Setup takes about 60 seconds
Optional Add-Ons
Portugal compliance services and hardware, available whenever you need them. No commitment — enable or disable them anytime.
Portugal Compliance
€25 + VAT / monthAutomated invoicing and administrative support for municipal tourist taxes.
- Invoices generated automatically and receipts to the guest
- Compliant tax documentation
- Assessment and preparation of tourist tax declarations
- Access to the relevant municipal platforms
- Actual payment of taxes remains the property’s responsibility
AL Registration Assistance
€50 + VAT (one-time)Complete support through the Alojamento Local registration process.
- Guidance through the licensing process
- Preparation of required documentation
- Follow-up through to approval
- Support with regulatory bodies
MyStay Interior Lock
from €147 + VAT / unitA lock developed by MyStay, integrated with our system for automatic code generation and delivery to guests.
- Native integration with the MyStay system
- Dynamic code generation per booking
- Automatic delivery of codes to guests
Property owners earning more with MyStay
On average, MyStay owners grow their annual revenue by +27% — through professional management, AI-optimised pricing and higher occupancy.
“Since partnering with MyStay, my annual revenue has grown by more than 30%. Pricing is far smarter and occupancy stays consistent every month.”
Property owner, Algarve
“After two years with MyStay I earn €15,000 more per year than I did on my own — and I no longer deal with guests, cleaning or pricing myself.”
Property owner, Lisbon CoastQuestions about the MyStay plan
All commercial management and operational coordination: listing optimisation, distribution across OTAs, dynamic pricing, booking management, payments, 24/7 guest communication, online check-in, a personalised AI digital Guest Agent, review management, your direct booking website, dashboard and reports, plus coordination of cleaning, laundry, maintenance and suppliers.
On-site execution: cleaning, linen and laundry, consumables, maintenance labour and materials, supplier call-outs, on-site check-ins and emergency interventions. We coordinate; execution is billed by the suppliers. These aren’t MyStay extras — they’re property running costs.
No. No upfront costs, no lock-in and no minimum contract — you can cancel anytime, respecting only the notice period, with no penalties or fees.
You create a free account in about 60 seconds, with no card, and explore the same platform that runs the MyStay operation. Whenever you want, you go live and add your property — we validate it and activate full management.
Within 72 hours of each guest’s check-out. Payments are processed via Stripe directly to your bank account.
Always on the gross booking value. A single fixed 10% commission applied to every booking — simple and predictable.
Automated invoicing and municipal tourist tax support are available in the Portugal Compliance add-on (€25 + VAT/month). Alojamento Local registration assistance is a one-time €50 + VAT.
No. All values shown on this page are subject to VAT at the legal rate in force (23% in mainland Portugal).
Yes, at no extra cost. Simply block the dates in your personal area of the platform. If an additional cleaning is needed between your stay and the next guest’s, that cost is on your side.
Try it before you commit
Create your free demo account and see the platform from the inside. No upfront costs, no contract — go live whenever you want.
Or book a free consultationNo upfront costs · No lock-in · Cancel anytime